We confirm all the details prior to the trip for a smooth experience, but in case there is a delay in airport pickup of more than 30 minutes, we will provide a refund of up to Rs 500 and for delay of more than 1 hour, we will refund Rs 1000/-

Raise an Inquiry

Our commitment is to ensure that your guests receive all the details prior to the pick-up. In the rare event that pick-up is not provided, we suggest the guests book a cab by themselves and get reimbursement up to 150% of the total bill.

Raise an Inquiry

Our commitment is to ensure that your guests receive all the details prior to the pick-up. In the rare event that pick-up is not provided, we suggest the guests book a cab by themselves and get reimbursement up to 150% of the total bill.

Raise an Inquiry

We confirm all the details prior to the pickup and drop for a smooth experience, but in case there is any delay of more than 30 minutes, we will provide a refund of up to Rs 500 and for delay of more than 1 hour, we will refund Rs 1000/-

Raise an Inquiry

SIC transfers usually have a buffer of 30-40 minutes as per the standard industry norms but in case there are frequent delays because of other co-passengers, we will provide a refund of up to Rs 500 for more than 30 minutes delay and for delays of more than 1 hour, we will refund Rs 1000/-

You can claim compensation by clicking on the button.

Raise an Inquiry

Our commitment is to ensure that your guests receive all the details prior to the pick-up. In the rare event that pick-up is not provided, we suggest the guests book a cab by themselves and get reimbursement up to 150% of the total bill.

You can claim compensation by clicking on the button.

Raise an Inquiry

We follow a robust booking process to ensure all hotel reservations with TravClan are double-checked and re-confirmed.

In the rare event that you face check-in denial at the property, please be rest assured that our Team will immediately be available to help you get the check-in. You can reach out to us at the hotel support number at +919513392715 or the escalation support number at +919513392033

Mistakes happen, but at TravClan, we take full responsibility. In case the sightseeing or the tickets booked for any activity is not delivered, we will refund up to Rs 150% of the sightseeing/ticket amount.

You can claim compensation by clicking on the button.

Raise an Inquiry

1. If the room category can be changed, we would upgrade the room category upto 30% of the cost based on the availability.                                                                               
2. If the room category cant be upgraded, we would change the hotel and adjust the guests in a similar hotel category.                                                                                      3. If due to unforeseen circumstances the upgradations are not possible, we would offer the guests with a complimentary sightseeing/upgraded car type/free meal upto 20% of the booking amount. 

In case the guests are not provided with the meal that was confirmed, we would provide meal coupons to the guests or try to arrange next meal in the hotel. This would vary destination to destination.

If the itinerary is changed due to natural causes/government restrictions, there will be no refund of the trip.

If the vehicle provided to the guests is not upto the mark, we would try to change the vehicle or provide a higher category next pickup/drop/day If the vehicle can not be changed due to unforeseen circumstances, we would provide the guests with a complimentary one meal coupon.

We assure verified and professional drivers for all our destinations, but in case there is misbehavior caused by the driver, we would change the driver immediately or assign a new one for the rest of the trip.